Next-generation customer service combines the efficiency of AI with the empathy of human agents, creating experiences that are both fast and deeply personal.
The most successful customer service operations don't replace humans with AI—they create powerful partnerships that elevate both efficiency and satisfaction.
Looking at a dataset of 294 distinct vehicle models, we explore how Hybrid, Plug-in Hybrid, and Electric Vehicles are making completely different decisions about their battery 'heart'.
China's EV battery recycling market is already processing 300,000+ tons annually with 48 billion yuan in value, far ahead of the US. This analysis explores China's approaches and what they mean for American recycling infrastructure.
American Battery Technology Company has been selected to handle the safe removal and recycling of 100,000 damaged battery modules from California's Moss Landing fire, recovering an estimated $30 million in critical minerals while setting new standards for hazardous battery waste management.